Security systems utilize the home telephone line to transmit alarm signals to the central home security monitoring station. This is executed by connecting
a 4-conductor wire between the security panel and the main telephone company's box.
It's very important that the connection is made the accurate way to achieve what is called line seizure. It confirms that a dial tone is available for the home security monitoring system to call out on . Without line seizure a burglar could cause a busy signal by calling the house or by taking the phone of the hook. This will keep the company providing your house security service from getting any signals.
The alarm technician is supposed to connect the incoming phone line to the security panel first and then feed the home telephone line from the security panel. You need to double check to see if this is done
Have you recently changed to telephone service to VOIP?
A call to the alarm company is needed to check the telephone connection to the security panel. Many times the cable company will disconnect the telephone connection to the home security monitoring system and attach it to their equipment. The home owner does not realize there's a problem because there's no apparent change to the telephone service.
Another tip to keep your home security service working. If you improve your Internet connection to high speed DSL there might be a compatibility problem that could prevent your system from dialing out. To remedy this problem you can pay your alarm company a service call charge to come to your home and set up a DSL filter.
While using your existing phone line is the most cost effective way to alert the police it does leave your home vulnerable if your telephone line is cut
Burglars use this weakness to help cover up the crime. When the house owner returns their initial shock turns to anger when they understand how easy the home security monitoring was defeated. The good news is that there's a solution available.
Install cellular-backup equipment to your alarm system and never be anxious about a cut telephone line again! Adding this equipment to a house security system turns your outdated monitoring method into a very safe system like many banks and large business. Once set up your burglar alarm will use your phone line as your primary means of notifying the authorities but if your telephone line is cut then the company monitoring your house security system will be notified through the cellular network.
Who knows the burglar may get overconfident and stay in your house longer giving the police an opportunity to catch them. Most safety organizations will charge an additional fee for monitoring a home alarm system using cell-backup on top the normal monitoring charge.
Although the charges can get costly it is well worth the peace of mind you will have knowing you and your house well protected. Check your insurance policy to see if there's a discount given for home security monitoring.
The bottom line is the phone line is the livelihood of your home security service, you should test your system on a regular basis and make certain you notify the alarm company if you make any changes to your phone service
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